Career Path
Guest Relations Executive
Manage VIP guests, handle complaints, coordinate special requests and own end-to-end guest experience at premium hotels.
Entry-level (0–2 yrs)
₹22,000-₹35,000/month
Senior (3–7 yrs)
₹50,000-₹85,000/month
Top (8+ yrs)
₹1L-₹1.8L/month
Salary by experience
Dedicated pages with raise expectations, lateral moves, and Wings alumni progression notes.
Eligibility
12th pass, excellent English, polished personality, customer-handling aptitude, willing to work shifts
Required + preferred certifications
Certifications recruiters look for when shortlisting guest relations executive candidates.
- PMS proficiency
- Guest relations certification
- Spoken English (B2+)
Roadmap: how to become a Guest Relations Executive
Step 1
Meet eligibility criteria
Complete 12th pass from any stream. Excellent English communication (a second language is a plus), polished personality, professional grooming and customer-handling aptitude under pressure.
Step 2
Enroll in hotel management training
Join Wings Institute hotel management program with strong focus on Front Office Operations, Hospitality Grooming & Communication, and Hotel Revenue Management modules.
Step 3
Complete certifications
Earn front-office PMS certification, hospitality grooming, fine-dine F&B service awareness and guest-relations excellence certifications.
Step 4
Get placed at premium hotels
Wings placement cell connects you with Taj, Oberoi, ITC, Marriott, Hyatt, Hilton, Four Seasons and Ritz-Carlton for Guest Relations Executive (GRE) and Lobby Manager track roles.
Guest Relations Executive in your city
Wings serves students from every state. Pick your city for tailored salary + intake guidance.
The Wings training for this career
Hotel Management — 1 Year (6 Months Training + 6 Months Paid Hotel Internship). Fees ₹84,000–₹95,000. 100% placement assistance, ₹10K scholarship via W-NAT.
Explore Hotel Management →