Career Path
Front Office Associate
Operate hotel front desk — guest check-in/check-out, reservations, PMS handling and guest-service coordination.
Entry-level (0–2 yrs)
₹18,000-₹28,000/month
Senior (3–7 yrs)
₹40,000-₹65,000/month
Top (8+ yrs)
₹80,000-₹1.3L/month
Salary by experience
Dedicated pages with raise expectations, lateral moves, and Wings alumni progression notes.
Eligibility
12th pass, good English communication, professional grooming, willing to work shifts
Required + preferred certifications
Certifications recruiters look for when shortlisting front office associate candidates.
- PMS proficiency
- Guest relations certification
- Spoken English (B2+)
Roadmap: how to become a Front Office Associate
Step 1
Meet eligibility criteria
Complete 12th pass from any stream. Good English communication, professional grooming, customer-service orientation and willingness to work rotating shifts including nights.
Step 2
Enroll in hotel front office + PMS training
Join Wings Institute Hotel Front Office & PMS Training program — hands-on practice on Opera, IDS NextGen, eZee Frontdesk and Cloudbeds covering check-in/out, reservations, room blocking, billing and night audit.
Step 3
Complete certifications
Earn PMS hands-on certification, hospitality grooming & communication, revenue-management awareness and guest-service excellence certifications.
Step 4
Get placed at 5-star hotel front desks
Wings placement cell connects you with Taj, Marriott, Hyatt, Hilton, Oberoi, Radisson, ITC Hotels and Accor for Front Office Associate / Guest Service Associate roles.
Front Office Associate in your city
Wings serves students from every state. Pick your city for tailored salary + intake guidance.
The Wings training for this career
Hotel Management — 1 Year (6 Months Training + 6 Months Paid Hotel Internship). Fees ₹84,000–₹95,000. 100% placement assistance, ₹10K scholarship via W-NAT.
Explore Hotel Management →