Grievance Redressal Policy

Name: Wings Institute Air Hostess & Hotel Management
Address: 2nd floor, RG Square 14, Nutan Bharat Society, Alkapuri, Vadodara, Gujarat, 390007, IN
Telephone: +91-8758754444

Wings Institute is committed to fair, timely resolution of every student, parent, alumnus and stakeholder concern.

Channels

▸ Email [email protected] (SLA: acknowledged within 48 hours)
▸ Phone +91-8758754444 (Mon–Sat, 10:00–18:00 IST)
▸ In person: Wings Institute, RG Square 14, Nutan Bharat Society, Alkapuri, Vadodara 390007

Process

Submit concern through any channel above with relevant details (admission no., date, batch, nature of concern).
Acknowledgement within 48 hours.
Investigation by an authorised Wings ombudsperson; documented timeline.
Resolution within 7 working days where feasible; escalation pathway for complex cases.
Final written outcome; right to publicly post a follow-up review reflecting resolution.

← Back to Airport Management